Retainer plans
Monthly hourly retainers for Salesforce work.
Pick a monthly block of hours. Prices are in USD, billed monthly in advance, month-to-month.
Starter
$900 / month
10 hours per month · $90.00/h effective · 5% below the $95/h list rate
Good for: A focused backlog: a targeted fix, an access or permissions clean-up, a small enhancement, or a straight answer to "why did this fail?"
- Async support
- Written status updates
- Documentation of what changed and why
- Response: within 1 business day
Growth
$1,710 / month
20 hours per month · $85.50/h effective · 10% below the $95/h list rate
Good for: Steady stabilization of an org that has become hard to maintain: ongoing Apex and automation review, fixes and release support side by side.
- Async support
- Written status updates
- Documentation of what changed and why
- Response: within 1 business day
Pro
$3,230 / month
40 hours per month · $80.75/h effective · 15% below the $95/h list rate
Good for: A dependable senior Salesforce developer every month: incident investigation, integration troubleshooting, enhancements and post-deployment validation.
- Async support
- Written status updates
- Documentation of what changed and why
- Response: within 1 business day, with priority scheduling for production issues
Compare
Plans side by side
| Starter | Growth | Pro | |
|---|---|---|---|
| Hours per month | 10 | 20 | 40 |
| Monthly price (USD) | $900 | $1,710 | $3,230 |
| Effective hourly rate | $90.00 | $85.50 | $80.75 |
| Saving vs. list rate | 5% | 10% | 15% |
| Async support | Included | Included | Included |
| Written status updates | Included | Included | Included |
| Documentation | Included | Included | Included |
| Response time | Within 1 business day | Within 1 business day | Within 1 business day, priority scheduling for production issues |
| Extra hours | $95/h | $95/h | $95/h |
| Term | Month-to-month | Month-to-month | Month-to-month |
How the terms work
- Billing: monthly in advance, in USD.
- Extra hours: additional hours beyond your plan are $95/h, with your approval before they are used.
- Unused hours: unused hours roll over one month only. Hours not used by the end of the following month expire.
- Term: month-to-month. Cancel with 30 days notice.
- Agreement: work happens under a written retainer agreement.
What is included
- Async support: you send requests in writing and I work through them in priority order. A short call is available when it is faster than typing.
- Written status updates on what I found, what I changed and what is next.
- Documentation of changes and root causes so your team keeps the knowledge.
- Hours tracking so you can see how your hours were used.
I work Monday to Friday, 9:00 a.m. to 5:00 p.m. Eastern Time (ET). This is not 24/7 support. See the FAQ for response times.
Not sure which plan fits?
Book a free 30-minute discovery call. We will look at what is failing and size the work together.